Both online shop is very positive from me but I had no issue with hobby until around last year where i was had issues. I probably would be covid related. I probably had bad luck that time. I think I should be fine now if i order it from them now. I would love to see hobby add their shipping price in per orders as plaza japan does show cost when per ordering it.
Another thing got great positive to plaza japan, I received my items from plaza japan damaged as it looked like couriers dropped it in puddle so most of stuff and package was wet and cardboard broken. It was courier fault not them. They refunded my money minus shipping cost to store credit as i sent them pictures of damage. I still have the trains. I did dry them out but haven't test it. I don't see any water damage cos of plastic sleeve they go in it but there holes in it so hoped no damage. This was about 3 months ago.
Another thing got great positive to plaza japan, I received my items from plaza japan damaged as it looked like couriers dropped it in puddle so most of stuff and package was wet and cardboard broken. It was courier fault not them. They refunded my money minus shipping cost to store credit as i sent them pictures of damage. I still have the trains. I did dry them out but haven't test it. I don't see any water damage cos of plastic sleeve they go in it but there holes in it so hoped no damage. This was about 3 months ago.
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